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WHAT MAKES AN ONLINE VIDEO SLOT PLAYER TICK? EMOTION

Jorge De Lellis, founder and Audio Director of MADLORD®, sits down with SiGMA Magazine to discuss how the power of music can be used to trigger and elevate the video slot player experience – even in mobile games.



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3 years ago
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interview, SiGMA, gambling psychology, casino games, slots, video slot, slot machines, music composition, sound design
DECEMBER 2020

In December 2020, the quintessential gaming & emerging tech events company — SiGMA — interviewed MADLORD founder and Audio Director Jorge De Lellis for their SiGMA Magazine issue 13.

What sort of work goes into creating the soundtrack for an online slot? Can you briefly explain the process? 

First, I help the game producer to define the type of music they want. Even if they are unfamiliar with musical terms or sound design jargon. Also, at MADLORD, much research is undertaken. And it’s not confined only to music styles. We also take a deep dive into culture — into myths and legends — to fully immerse ourselves into the game’s theme.

Next, several genre-specific instruments are loaded into Nuendo (the audio-production software). Then, melodic and harmonic ideas — created with just a piano — are tested to determine if they work with the emotional map that the music composer needs to follow. If these initial ideas work, then the music is arranged with the right instruments. The free-spin music loop is created first, since it is the most elaborate.

What impact does music and sound have on the player experience? 

The impact of music and sound in multiline video slot experiences is mind boggling. In casino games winning money is unquestionably part of that experience. Graphics and game mechanics are also part of the experience.

But above all, emotions are at the heart of the human experience. And that is where music and sound shine through like nothing else.

A study by the School of Psychology at the University of Queensland in Australia established that ‘arousal’ is one of the primary rewards that a gambler gets from playing slot games. So it is not just about money. A study by the University of Glasgow in Scotland stated that ‘arousal’ is the major reinforcer of regular gambling behavior — critical for retention. And a study by the University of Waterloo in Canada provided evidence that win sounds and sound effects influence arousal levels in slot players. Furthermore, music heightens arousal levels in humans and enhances almost any experience.

In essence, the music and sound used in multiline video slot machines works in two ways. Firstly, as an incredibly powerful enhancer of the experience that the game already offers — it skyrockets the emotional excitement and arousal of gambling to the next level. Secondly, it creates instant emotional perceptions that images, numbers and words never will.

How important is the soundtrack and sound effects when it comes to creating an engaging and immersive online slot? 

Short answer: more important than you can imagine. Music and sound are embedded in human culture from ancient times and, thus, they create powerful instinctive reactions at the very core of our decision-making processes. We are all susceptible to the power of music and sound. And there are scientific studies that prove this to be true.

An outstanding game needs to have both engagement and immersion. Engagement is active — clicking on the spin button, selecting a card, dancing while winning, focusing, etc. Whereas immersion is passive.

Win sounds and sound effects are crucial because they increase engagement. Adding a powerful layer of highly charged emotional content to game events (e.g., near misses, LDWs). This creates even more excitement and emotional thrills that push entertainment so much further.

The more thrilling the emotions that a person experiences, the more they are engaged to repeat that experience.

Now, especially in this day and age where mobile phones dominate user-experiences, soundtracks are crucial for creating immersion. Consider the following:

Even the most fantastic and impressive game-theme experience created though impressive background landscapes and surrounding graphics — that shines on a 27-inch desktop monitor — will utterly die on a tiny mobile phone screen!

When you think about immersion, you really imagine the experience you get from watching Terminator on a 65-foot cinema screen!

However, plugin tiny, portable in-ear headphones into your mobile phone, and a great music score and fantastic sound design will propel your mobile experience into the stratosphere! At MADLORD, we are now working on creating sonic experiences aimed for mobile that rival traditional desktop experiences.

Does music and sound create the same effect on every player?

Not exactly. That is why when composing music or working on sound design at MADLORD, we also tailor sounds to engage the particular player profile. For example, Philippines versus German land-based players versus UK versus hard-core players, etc.

Read SiGMA Magazine issue 13

Read the original interview now (page 114).

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Foxium is a supplier of premium video slot games to the online gambling and casino industry. Based in Estonia, they create a superior gaming experience through exceptionally crafted games built around storytelling. A rising name in the casino gaming industry.

MADLORD has provided Foxium with the following services for their premium video slots and trailers:

- Music Composition
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Golden Rock Studios


“MADLORD understands quickly our audio needs and add their own unique creative flair to produce sounds that are far beyond the ordinary.”

Golden Rock Studios is a supplier of casino games to the international gambling industry. Based in Gibraltar and founded by two of the most respected leaders in the gambling game industry’s, they produce video slot and casino games focused on delivering a unique and thrilling gaming experience. For Golden Rock Studios experience is everything.

MADLORD has provided Golden Rock Studios with the following services for their video slots and trailers:

- Music Composition
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Megara



MEGARA is a band born in Spain. They classify their style as a perfect mix between sinister and cotton candy. MEGARA has placed itself in its short life in the spotlight of both the press and the public with a strong fan base in Spain, Mexico, Argentina, Chile and throughout Latin-America. Its bipolar facet mixes darkness with the totally opposite side to it, loaded with unicorns, knickknacks and fucksia.

MADLORD has provided MEGARA with the following services for the closing concert of their tour "Aquí Todos Estamos Locos":

- Backtrack Audio Post-Production and Sound Design for the drum solo performance

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“MADLORD’s unique skillset and experience will play an essential role in executing Play’n GO’s vision to be the world’s best provider of iGaming content.”

Play'n GO is one of the largest and most recognized gaming entertainment suppliers of online slots to the casino industry in the world. Their innovation leads the industry by providing an unmatched portfolio of titles to regulated casino operators in over 25 jurisdictions.

Since 2020, MADLORD has provided Play'n GO with the following services for over 40 projects including their premium line of video slots and video trailers:

  • Consultancy on innovative Audio Production and
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Rabcat


“MADLORD delivered and excelled with his audio productions the demanded high quality and was integral in creating our most iconic gambling video slots.”

Rabcat is one of Europe´s leading digital entertainment production houses, providing high-end art and animation production for the international video game industry, and premium video slot games for the online gambling industry.

MADLORD has provided Rabcat with the following services for over 40 games, including their revered premium line of video slots, video poker, video trailers and teasers:

  • Music Composition
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Santillana publishing


Santillana is the leading textbook publishing group in Spain and Latin America, selling over 125 million books each year. Santillana is also part of PRISA, the largest media group in the Spanish and Portuguese-speaking markets, and leader in education, news, information and entertainment.

MADLORD has provided Santillana with the following services:

  • Voice Overs
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The Santander Group


The Santander Group is a major global banking organization, serving over 102 million customers across Europe, Latin America, North America and Asia.

MADLORD has provided The Santander Group with the following services:

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Tom Horn Gaming


Tom Horn Gaming is a well stablished supplier of casino software and gambling solutions across international markets. The company's extensive experience accross land-based and online environments allows them to deliver highly engaging and commercially successful video slot games. With math models carefully developed to suit players in international markets.

MADLORD has provided Tom Horn Gaming with the following services for their video slots:

- Music Composition
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University of Dayton Publishing


Part of Grupo SM and with close links to one of the most respected universities in the USA, University of Dayton Publishing specializes in providing high-quality English language teaching and learning materials.

MADLORD has provided University of Dayton Publishing with the following services:

  • Voice Overs
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Vodafone


Vodafone is one of the world's leading telecommunications companies, owning and operating mobile networks in 26 countries and providing telecommunications and IT services to corporate clients in 150 countries.

MADLORD has provided Vodafone with the following services:

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